4C Health nears 6,000 mobile crisis deployments

'We extend our heartfelt gratitude to our teams and to our community partners who have helped make this program a success.'

4C Health continues to see amazing impact on North Central Indiana rural counties as it is rolling to an achievement of 6,000 mobile crisis deployments since September 2020. Its mobile crisis teams provide 24/7/365 community crisis response across seven counties – Cass, Miami, Fulton, Pulaski, Howard, Tipton and White counties.

4C Health’s Mobile Crisis Program began from a federal grant and was continued through a state mobile crisis grant. Mobile crisis services will now become a permanent feature of 4C Health’s crisis service line under the new State of Indiana Certified Community Behavioral Health Center model that went live on Jan. 1, 2025 (of which 4C Health is one of eight pilot sites).

As of the end of December 2024, 4C Health mobile teams had deployed to 5,600 consumers since its start. Besides total deployments, other highlights from 2024 include:

• Average time from call to mobile teams being on-site of crisis – 25.5 minutes.
• Average 65% of successfully stabilizing crisis in the community and diverting individuals from facility-based care (inpatient psychiatric, jails, crisis centers, and other).
• Age range – 70% of deployments to adults, 30% to children/adolescents.

“4C's mobile crisis teams have been vital in helping to transform healthcare in rural Indiana," 4C Health Chief Clinical Officer Nicole Hiatt-Drang said. "With nearly 75 4C employees participating, including peer specialists, 4C's mobile crisis teams are serving individuals and families in the very communities in which they live. We extend our heartfelt gratitude to our teams and to our community partners who have helped make this program a success.”

“This program is successful in so many ways and from so many perspectives," 4C Health CEO Carrie Cadwell said. "Most importantly, it saves lives, period. It provides immediate connection to services for individuals when they are at their most vulnerable. Secondly, it provides critical resource allocation to support local rural law enforcement and emergency departments. Thirdly, it’s highly cost effective because it diverts from inpatient psychiatric admissions, emergency room admissions and jail. In turn, the consumer has a better experience because they get what they need while staying at home the majority of the time.

"We see that diversion first-hand in our own inpatient psychiatric facility and psychiatric urgent care admissions. It is the epitome of achieving the Triple Aim in healthcare…better patient care, better experience of care for patients and the community, and better management of costs. It is what every Hoosier community needs and deserves."

Those experiencing crisis are encouraged to call 988, text IN741741, or call 4C Health directly at 800-552-3106.

4C Health is also celebrating 50 years in North Central Indiana communities. To learn more about its 50th anniversary, click the following link to watch a short video: https://youtu.be/s7Ua2HNk8E4?si=VMqtFDGRk79Rn608.

To learn more about 4C Health, visit www.4CHealthIN.org.